Our Text Messaging Privacy Policy


This Messaging Program Privacy Policy explains how we collect and use information about you in relation to our text message marketing program (the “Messaging Service”). We use AGE Media & Promotion (hereinafter “AGE”) to provide the Messaging Service to you. For the purposes of the Messaging Service, AGE acts as our service provider and data processor of your information.

 

Privacy and Confidentiality

The top priority of AGE Media & Promotion, the provider of our SMS service, is the privacy of its users. The following is provided to address any concerns you may have.

  • AGE Media & Promotion/ We will never, under any circumstances, sell or distribute your cell phone number to third parties or AGE Media's/our clients for whom you have not approved.

  • AGE Media & Promotion/ We will never directly market to you any services for which you have not opted in, either by cell phone, text message or email.

  • AGE Media/ We will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

Collection of Information
We collect various information from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and may collect the email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.


Use of Information
We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.


Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
• Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
• Legal Requirement and Protection of AGE Media’s Messaging Platform. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.


From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.


Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

 

Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

 

Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with the reply: STOP. For additional opt-out information, please review our Terms.


Customer Care
If you are experiencing any problems with the Messaging Service, please email info@whitefiretext.com with details about your problem or your request for support.


Main Privacy Policy
By signing up to receive text messages from us, you also agree to our main Privacy Policy.